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The Medical Millionaire Podcast

Why Every Medical Practice will Soon Have an AI Operator

Cam Hemphill, host of the Medical Millionaire podcast, shares an update on a prediction he made weeks ago: every practice will need an AI operator. That's no longer a forecast — it's here.

Podium's AI operating system has two parts:

Avery, the front-desk AI, answers leads in under two minutes, 24/7 — including nights, weekends, and the ~40% of inquiries that come in after hours.
Operator handles the back-office work: ask it something like "which Botox patients haven't been in for 90 days?" and it builds the list, writes the outreach content, and hands it off to Avery to send — no digging through reports or filters required.

The results so far:

70,000 appointments booked
62,000 hours given back to practices

As Cam puts it: you sell time, and time is money. For practices planning to still be thriving in five years, this is worth a look.

Listen to his full deep dive on the Medical Millionaire podcast below

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Stop Leaving Revenue on the Table: Why Terri Ross Recommends Podium for Aesthetic Practice Growth

She's spent her career helping practices scale the right way. In this short video, Terri explains what stood out about Podium and Avery, their AI employee, and why it's the software she recommends to her fastest growing clients.

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Skin + Tonic

Avery quickly turned hesitation into trust

Even after initial hesitation, Skin + Tonic found that patients were not just open to interacting with Avery, many preferred it. For practices still on the fence, the result is clear: patients are ready for AI.

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Skin + Tonic

Patients are giving Avery 5 stars

Avery gives Skin + Tonic patients a comfortable, approachable way to ask questions, learn about procedures, and book appointments, even for more personal treatments. Patients have mentioned Avery hundreds of times, including in Google reviews, proving that great AI can still feel personal, helpful, and human.

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Skin + Tonic

Turning more leads into booked appointments

With Avery, Skin + Tonic is closing the gap between a new lead and a client in the chair. By following up quickly, nurturing leads in near real time, and helping patients book 24/7, Avery helps drive higher conversion rates while saving the team valuable time.

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