

The AI communication platform trusted by top aesthetic practices.
Unify your entire patient experience in a single platform. Now calls, texts, emails, and social media messages are managed by Avery and visible in a centralized inbox, right alongside all your patient profiles.
Avery AI
Text AI
Avery responds to texts in under 2 minutes with a natural, human-like tone, day and night, so no lead is left waiting and your schedule stays full.
AI Booking & Calendar Management
Avery handles scheduling end-to-end, booking and adjusting appointments based on patient needs and real-time provider or device availability.
Seamless Handoff to Your Team
When a conversation requires human support, Avery escalates it instantly, so your team can step in without missing a beat.
Customizable & Coachable
Avery follows your practice’s playbooks for talking with leads and patients, leaning into whatever sales approach you prefer—a hard sale, consultative language, and beyond, sensing the right tone given the context.
All-in-one Inbox
Bring every conversation into one inbox. Podium keeps messages, client profiles, and call summaries in a single view, so Avery can manage communications in one place.
Every Channel in One Place
Manage texts, calls, emails, social messages, and more from a single inbox, so nothing slips through the cracks.
Full Conversation History
See all past patient communication—whether handled by your team or Avery—giving your team complete context.
Faster Team Collaboration
Assign conversations, leave internal notes, and stay aligned with Avery’s activity so your team can collaborate seamlessly and ensure more leads convert into booked appointments.
Phones
Turn more calls into revenue with an AI-powered VoIP phone system. Avery auto-generates call summaries, so your team always has context.
Web, Desk, and Mobile App
Make and take calls from anywhere including Podium desk phones, the Podium mobile app, and your web browser.
Voice AI
Avery extends your front desk staff—answering calls and booking appointments onto your calendar without human oversight.
Coming soon
Switch to Text
Reduce call volume and increase efficiency by allowing callers to switch to text with the press of a button.
Missed Call Auto-Reply
Automatically send a text to missed calls, allowing Avery to continue the conversation–even when you’re closed.
Text Messaging
Make it easy for clients to reach you and save time with text messaging built for busy practices.
One Number to Text & Call
Communicate seamlessly with clients using a single number for all calls and texts.
Do Business by Text
Send payment and deposit links, share pre and post-care instructions, request reviews, and handle everything your practice needs—right from a text thread.
Templates
Save time with custom templates for common questions and everyday client communication.
Website Chat and Website Forms
Website Chat Manager
Turn website traffic into text conversations that convert.
Website Contact Forms
Connect your website’s contact forms to Podium to manage every lead in a single inbox.
Proactive Outreach
Reaches out to potential patients that fill out your website form, pop-ups, or a landing page form.
Third Party Leads & Email
Third Party Leads
Connect forms from third-party sites to Podium so you can capture and manage all leads in one place.
Connect your Gmail or Outlook email address to Podium to send and receive emails from the same inbox you use for texts and calls.
Automated Follow Ups & Reminders
Appointment Reminders
Automatically send clients reminders of upcoming appointments to reduce no-shows.
Intake Form Collection
Automatically send forms and collect intake information from clients before each appointment – saving time on each check in.
Review Requests
Send textable review requests right after checkout to drive more 5-star reviews.
Date-based Automations
Send personalized messages for birthdays, anniversaries, and more.
Reporting & Analytics
AI Insights
Get a clear view of Avery’s impact including qualified leads, appointments booked, messages handled, and time saved for your team.
Lead Analytics
Get real-time clarity on incoming lead volume source and see how channel performance changes over time.
Call Insights
See complete call activity including peak call times, total calls, missed and outbound calls, team leaderboards, and more.




















Social Messaging
Route Instagram, Facebook, and ad leads into one inbox. Avery replies instantly to turn inquiries into booked appointments.
Route Instagram, Facebook, and ad leads into one inbox. Avery replies instantly to turn inquiries into booked appointments.
Route Instagram, Facebook, and ad leads into one inbox. Avery replies instantly to turn inquiries into booked appointments.
Instagram
Manage and respond to Instagram DMs, story replies, and mentions directly in Podium.
Facebook
Connect your Facebook business page to Podium to manage messages and send review requests through Messenger.
Meta Ad Leads
Connect Meta ad lead forms to Podium and convert more leads with fast follow-up.
Social Lead Messaging
Social Lead Messaging
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